Effective Date: 12/06/2025
Company Name: Grapes & Grains
Contact Email: [email protected]

At Grapes & Grains, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information from you when you:

-Submit a form on our website

-Schedule a demo or appointment

-Sign up for SMS or email updates

-Become a Grapes & Grains client

Information may include:

-Name, phone number, and email address

-Store or business name

-Communication preferences and interaction history

2. How We Use Your Information

We use the information to:

-Schedule demos and deliver services

-Provide onboarding and client support

-Send service updates and promotional content via SMS/email (with opt-in)

-Improve our systems and customer experience

3. SMS Consent & Messaging

By submitting your phone number, you consent to receive text messages from Grapes & Grains. Message frequency may vary.

Message & data rates may apply.

You may reply STOP to unsubscribe at any time or HELP for assistance.

We never sell your data to third parties. SMS messaging is managed in compliance with A2P 10DLC regulations.

4. Data Protection

We implement best practices to protect your information, including:

-Encrypted form submissions

-Secure storage

-Access limited to authorized team members

5. Third-Party Tools

We may use tools like HighLevel and Assistable to manage CRM, messaging, and support automation. These platforms have their own privacy standards.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].